Although I didn't meet the hosts, there were personal touches which would make any guest feel welcome. The listing was accurate- the flat has generous proportions, is full of light and provides lovely views. The shower is excellent and the bed is very comfortable. I made the most of the Apple TV when the weather turned bad and the map showing the local attractions was very helpful when I chose to wander around the city. The location is good although the London Road is quite busy. I highly recommend this flat to anybody who desires a comfortable, well appointed place to call home during their travels.