Welcome to the Airbnb City Portal

A first-of-its-kind solution for cities partnering with Airbnb.

With insights into local travel trends and tools to help develop and enforce short-term rental regulations, the City Portal empowers communities to maximise the benefits of tourism and home sharing.

Are you a government official or tourism organisation looking to partner with Airbnb? Use the link below to request your own City Portal.

Inside the City Portal

Explore data-driven insights and resources to help ensure home sharing strengthens your community.

Local data & insights

Access data to better understand the economic impact of Airbnb in your community, local travel trends and more.

Tools for trust & collaboration

Use industry-first tools and resources to help develop and enforce fair, balanced short-term rental policies.

Support & communication

Benefit from one-to-one support from the Airbnb team to quickly resolve issues in your community.

From our partners

Hear what some of our partners like most about using the City Portal.

We’re thankful to Airbnb both for their collaboration and proactivity in creating a tool that will help the City better enforce our short-term rental laws.
Darrell Steinberg
Mayor of Sacramento
The City Portal is an invaluable tool that provides valuable insights into the behavioural trends of tourists...This wealth of information is instrumental in designing effective public policies and impactful promotional campaigns.
Mauricio Arceo
Secretary of Tourism · Campeche México
The City Portal’s tools help maintain the city’s regulations, which is vital to daily operations.
Alicia Fong
Housing Protection Manager · Inglewood, CA, USA

Your questions, answered

Quickly find answers to frequently asked questions about the City Portal.

The Airbnb City Portal was launched in 2020 as a first-of-its-kind resource for local governments and tourism organisations informed by years of work with governments around the world. With Hosts in more than 100,000 cities and towns, one of Airbnb’s priorities is to work with governments on ensuring home sharing serves and strengthens their communities. As part of this commitment, we created the City Portal to help local governments and tourism organisations better understand the Airbnb landscape and tourism trends in their community, as well as offer them tools to help enforce their short-term rental laws.
The City Portal is used by hundreds of local governments and tourism organisations to better understand the Airbnb landscape and travel trends in their community, as well as help develop and enforce short-term rental laws.
You must be a government official or work with a tourism organisation in order to access the City Portal. If you would like to request a City Portal for your jurisdiction, follow the “Get started” button below. If you believe your government or organisation already has its own City Portal and would like to be granted access, please send an email to cityportal-support@airbnb.com.
No! Hundreds of government and tourism organisations around the world partner with Airbnb through the City Portal.

Take the next step

Talk to an Airbnb specialist to find the best solutions for your local community.

Get in touch