Skip to content
    Navigate forward to access suggested results
    Waiting times are longer than usual right now
    Due to the coronavirus (COVID-19), we’re currently receiving a high number of requests and working with reduced staff. If you have a reservation that is more than 72 hours away, please contact us closer to your check-in date so we can support those needing immediate help. To change or cancel a reservation, go to your trips page or hosting dashboard.

    Where can I find check-in information for my trip?

    Once you have a confirmed reservation, your billing receipt and reservation details are automatically saved on Airbnb. They're updated whenever you cancel or change your reservation or get a refund.

    Find your home reservation details

    1. Go to Trips and choose your trip
    2. Click Your home reservation. If you’re already on your trip, you may need to click your check-in date.

    Find your receipt

    1. Go to Trips on airbnb.com and choose your trip
    2. Click Your home reservation. If you’re already on your trip, you may need to click your check-in date to find this info.
    3. Under Total cost, click Get receipt

    Note: If you didn’t make the reservation using your Airbnb account, please ask the person who did to get the home reservation details or receipt.