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    Longer than usual waiting times due to COVID-19
    If your reservation is more than 72 hours away, please contact us closer to the check-in time. If you’d like to change or cancel a reservation, you can do that from your trips page or hosting dashboard.
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    Where can I find check-in information for my trip?

    Once you have a confirmed reservation, your billing receipt and reservation details are automatically saved on Airbnb. They're updated whenever you cancel or change your reservation or get a refund.

    Find your home reservation details

    1. Go to Trips and choose your trip
    2. Click Your home reservation. If you’re already on your trip, you may need to click your check-in date.

    Find your receipt

    1. Go to Trips on airbnb.com and choose your trip
    2. Click Your home reservation. If you’re already on your trip, you may need to click your check-in date to find this info.
    3. Under Total cost, click Get receipt

    Note: If you didn’t make the reservation using your Airbnb account, please ask the person who did to get the home reservation details or receipt.

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