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    COVID-19 update
    To find cancellation and refund options, select a reservation from the Trips page. Our extenuating circumstances policy only applies to certain reservations. We provide updates on the 1st and 15th of each month.

    Is the Airbnb service fee refundable?

    The service fee is always refundable if:

    • You cancel within 48 hours of booking
    • You haven’t already cancelled 3 reservations in the last 12 months
    • The reservation you’re cancelling doesn’t overlap with another reservation in your account
    • The total nightly rate is fully-refundable according to your host’s cancellation policy

    For some listings, the service fee is refundable up to 14 to 28 days before check-in. Check your reservation’s policy to see if you benefit from this extended grace period.

    For reservations in Italy, or reservations booked by South Korean travellers, the service fee is always refundable if:

    • You cancel before check-in
    • You haven’t already cancelled 3 reservations in the last 12 months
    • The reservation you’re cancelling doesn’t overlap with another reservation in your account

    Your host’s cancellation policy still applies to the rest of your reservation. Refer to the cancellation policy on your reservation to get more details about what's refundable.

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