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How-to
Guest

Concerns about your reservation’s location

You're pretty excited to make a reservation for a place to stay, but now you’re having second thoughts about the location.

First step, read everything the Host has posted in their listing description, such as the amenities, house rules, and guidebook, if they have one.

Still concerned? Contact your Host to learn more about the neighborhood. Top tip: check out the Host’s cancellation policy before booking.

If current events or political strife create an unsafe situation, you may be eligible for a full refund if you cancel due to extenuating circumstances.

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