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    Longer than usual waiting times due to COVID-19
    If your reservation is more than 72 hours away, please contact us closer to the check-in time. If you’d like to change or cancel a reservation, you can do that from your trips page or hosting dashboard.
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    Why am I getting declined by a reservation that is available?

    If your reservation request is declined and the listing appears to be available, the host’s calendar may not be up-to-date or they may want reservations of a different length or time.

    We ask hosts to keep their calendars up-to-date but sometimes mistakes happen. To find a reservation that you can book instantly, look for Instant Book listings when you search .

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