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    Longer than usual waiting times due to COVID-19
    If your reservation is more than 72 hours away, please contact us closer to the check-in time. If you’d like to change or cancel a reservation, you can do that from your trips page or hosting dashboard.

    How do I contact a host before booking a reservation?

    If you want to contact a host before booking a reservation, send them a message on Airbnb. Once it's confirmed, you can message, email, or call the host to communicate until the trip has ended.

    Before booking a reservation

    If you want to find out more about a listing, host, or experience before booking, you can message the host on Airbnb. Make sure to review the listing page or experience description to clarify anything you need from the host.

    To message a host before making a reservation:

    1. On airbnb.com, go to the listing for the host you want to contact.
    2. Click Contact Host on the listing page.
    3. Enter the dates and number of guests for your trip. You can adjust this information before booking.
    4. Write your message and click Send Message.

    For your safety and privacy, you can’t call or email hosts before your request is accepted. Learn more about why it’s good to keep communication and transactions on Airbnb.

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