Skip to content
    Navigate forward to access suggested results
    Longer than usual waiting times due to COVID-19
    If your reservation is more than 72 hours away, please contact us closer to the check-in time. If you’d like to change or cancel a reservation, you can do that from your trips page or hosting dashboard.

    What is a primary host?

    The primary host is the person who is shown as the host on a reservation. The primary host can be the listing owner or a co-host, but guest reviews will only appear on the profile of the listing owner.

    With co-hosts, the listing owner determines who will be the primary host of a reservation: the listing owner or a co-host.

    If a hosting team manages the listing, the listing owner will be the primary host. Both the listing owner and hosting team will receive all notifications related to the reservation, but ratings and reviews will only appear on the profile of the listing owner.

    Types of hosts

    There are 3 types of hosts that can manage a reservation.

    • Listing owner: The person who lists the space in their Airbnb account. This is usually the person who owns or lives on the property. If the primary host is also the listing owner, guest ratings and reviews will appear on their profile and will affect their Superhost status.
    • Co-host: Someone, usually a friend or family member, who helps the host manage their listing and guests. Guest ratings and reviews won’t appear on the co-host’s profile or affect their Superhost status. Learn more about what co-hosts can do on Airbnb.
    • Hosting team: A hosting team may be a business or team of people that manages places to stay on behalf of the listing owner. They may do everything from setting pricing, to meeting guests at check-in, to scheduling property maintenance. Learn more about what hosting teams can do on Airbnb.