Get help or contact Airbnb
Whether you’re a Host or guest, find help before, during or after a stay.
Contact your Host or guest
Sending a message is usually the quickest and easiest way to resolve an issue with your listing or reservation. Or you could try calling them.
Explore the Help Centre
Visit the Help Centre to find answers to common questions, including information about:
Visit the Resolution Centre
If you need to securely send or request money for something that wasn’t included in a listing, visit the Resolution Centre. We can also get involved if you need help working out the details with your Host or guest.
Need a little more help?Contact us by phone, email or chat.
- How-to•GuestContacting HostsIf you want to find out more about a listing, Host or experience before booking, you can message the Host on Airbnb.
- How-to•GuestContacting Airbnb.org supportA dedicated support team is available to all Hosts, guests and nonprofit partners for issues and questions related to Airbnb.org reservation…
- How-to•GuestContact HotelTonightFor any questions related to HotelTonight reservations, contact the specialised support team, available 24/7.