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    Waiting times are longer than usual right now
    Due to the coronavirus (COVID-19), we’re currently receiving a high number of requests and working with reduced staff. If you have a reservation that is more than 72 hours away, please contact us closer to your check-in date so we can support those needing immediate help. To change or cancel a reservation, go to your trips page or hosting dashboard.

    As an experience host, how can I change the dates that I’m available?

    Using the calendar on, or in the app, you can remove instances that no one has booked yet, or change the time of these instances.

    Once an instance has been booked, the date, time, location, and content of the experience shouldn’t be changed unless your guest agrees to the change in advance. If the new time doesn’t work for your guest, they may be eligible for a full refund from you.

    If you need to cancel an experience that’s already been booked by a guest, read the Experiences Cancellation Policy for Hosts.

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