How do I cancel my reservation for a place to stay?
Note: If you need to cancel your reservation because of the coronavirus (COVID-19), please read our article on options for cancellation.
How to cancel
You can cancel a reservation any time before or during your trip. To cancel a reservation:
- Go to Trips and find the trip you want to cancel
- Click Show trip details
- Click Change or cancel
You'll be taken to a new page where you can choose to either change or cancel your reservation. If you choose Cancel, you’ll be taken through the cancellation process, where you can find out what your options are, including how much your refund will be, and go over your cancellation before you submit it.
How it works
If you cancel, your refund is determined by your host’s cancellation policy. We'll show your refund breakdown before you confirm your cancellation. Airbnb refunds all service fees in the form of a coupon.
If the cancellation policy doesn't provide a full refund at the time you cancel, you’ll be given an option to ask the host for a full refund before you finalise the cancellation.