Skip to content
    Navigate forward to access suggested results
    Longer than usual waiting times due to COVID-19
    If your reservation is more than 72 hours away, please contact us closer to the check-in time. If you’d like to change or cancel a reservation, you can do that from your trips page or hosting dashboard.

    Officetel removal in Korea

    Upon reviewing, Airbnb may consider your listing not suitable for residential use (ex: an officetel) and will remove your listing (or listings) from the platform accordingly.

    If your listing was removed

    Airbnb aims to create a responsible host community in Korea, and to provide guests with a real sense of local culture through an experience of “living like a local”. In order to ensure this, properties that are not suitable for residential use, like officetels, are not permitted as listings on Airbnb in Korea. Listings that are identified as officetels do not match with Airbnb's mission.

    Learn more about how to host responsibly in Korea.

    How upcoming reservations are affected

    If your listing was removed from Airbnb, you won’t be able to accept any new reservations. Reservations that begin 30 or more days after the listing’s removal will be cancelled. For example, if your listing is removed on January 1st, all existing reservations from January 30th onward will be cancelled. Reservations that begin before or on January 29th will not be affected.

    If you believe your listing was removed incorrectly

    If your listing was incorrectly identified as an officetel or a non-residential property, you can request reactivation of the listing. Please submit your request in Korean or English. Airbnb reserves the right to deactivate your account in case you resubmit a listing that is not suitable for residential use.