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When you’ll get your refund

Good news – if you’re eligible for a refund, you’ll get it automatically within 10 to 15 business days. Maybe even sooner.

We'll send your refund as soon as you cancel, but your bank or credit card issuer may take longer to get it to you – it all depends on how you paid and where you live:

24 hours

  • Airbnb for Work credit
  • Airbnb gift credit
  • Hongbao credit
  • PayPal

1 business day

  • Alipay
  • WeChat Pay

Up to 5 business days

  • iDEAL
  • Sofort Überweisung

Up to 15 business days

  • Major credit cards, including prepaid credit and debit cards
  • Other payment methods
  • Apple Pay
  • Google Pay
  • Postepay

Up to 2 credit card statements

  • Aura
  • Elo
  • Hipercard
  • Major credit cards in Brazil only

Not sure if you’re eligible for a refund? Check our Rebooking and Refund Policy.

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