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    Waiting times are longer than usual right now
    Due to the coronavirus (COVID-19), we’re currently receiving a high number of requests and working with reduced staff. If you have a reservation that is more than 72 hours away, please contact us closer to your check-in date so we can support those needing immediate help. To change or cancel a reservation, go to your trips page or hosting dashboard.

    How do I show guests that I pay my cleaner a living wage?

    To let guests know that you pay the people who clean your listing a living wage:

    1. Go to Your listings > Manage listing
    2. At the top of the page, click Pricing
    3. Next to Extra charges, click Edit
    4. Select People who clean my listing are paid a living wage > Save