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    Waiting times are longer than usual right now
    Due to the coronavirus (COVID-19), we’re currently receiving a high number of requests and working with reduced staff. If you have a reservation that is more than 72 hours away, please contact us closer to your check-in date so we can support those needing immediate help. To change or cancel a reservation, go to your trips page or hosting dashboard.
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    How do I report a message or block someone on Airbnb?

    To report a message from someone or block any future communication from them:

    1. Go to Messages on airbnb.com and click the conversation with the person you want to block
    2. Click Report under their profile photo
    3. Select the reason you’re reporting this person, then if you also want to block future messages from them, click Next > Yes, block now

    If you block someone, they won’t be able to send you messages, send you a reservation request, or accept a reservation request from you.