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    Waiting times are longer than usual right now
    Due to the coronavirus (COVID-19), we’re currently receiving a high number of requests and working with reduced staff. If you have a reservation that is more than 72 hours away, please contact us closer to your check-in date so we can support those needing immediate help. To change or cancel a reservation, go to your trips page or hosting dashboard.

    How do I find my reservation?

    To find a reservation in your account:

    1. In the Airbnb app, go to Trips
    2. If you’re already on your trip, or have multiple reservations booked during your trip, you may need to choose a different date
    3. Tap Your home reservation to get your reservation details

    Note: Make sure you’re logged into the same Airbnb account you used to book the reservation. If you booked it using a friend or family member’s account, log into their account first.

    If you still can’t find your reservation, get help.

    Did you get the help you needed?