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    Waiting times are longer than usual right now
    Due to the coronavirus (COVID-19), we’re currently receiving a high number of requests and working with reduced staff. If you have a reservation that is more than 72 hours away, please contact us closer to your check-in date so we can support those needing immediate help. To change or cancel a reservation, go to your trips page or hosting dashboard.

    How does data sharing in the Airbnb for Work dashboard work?

    If your company has existing services with any travel partners such as travel management companies or duty of care providers, you can share reservation info for business stays made by employees in your company (or travellers outside your company to whom you’ve granted temporary booking access) if Airbnb also works with that travel partner. Depending on the services they offer, your travel partner can use this data to help you understand how much your company is spending on travel at Airbnb, keep track of where your travelling employees are (to fulfil duty of care coverage), and more. Find out how to activate data sharing.

    Data sharing Terms and Conditions

    Your request to share information with any of your travel partners will allow them to have access to Airbnb business booking information, including accommodation and price details, of your organisation’s employees and any travellers outside your company to whom you’ve granted temporary booking access. Your travel partner’s responsibility for use of this information will be governed by whatever agreements or contracts your organisation has with them. Airbnb and your travel partner must accept your request before Airbnb begins sharing information with it. Your company is the data controller for the trip data of its employees and its travellers with temporary booking access, and is responsible for your partner's handling of the data.

    Read our privacy policy for details on the personal information we share.

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