Skip to content
    Navigate forward to access suggested results
    Waiting times are longer than usual right now
    Due to the coronavirus (COVID-19), we’re currently receiving a high number of requests and working with reduced staff. If you have a reservation that is more than 72 hours away, please contact us closer to your check-in date so we can support those needing immediate help. To change or cancel a reservation, go to your trips page or hosting dashboard.

    How do I request to book a new date or time for an experience?

    You can request to book an experience for any date or time not listed on a host’s calendar.

    To send a request:

    1. Click the Contact host button on the host’s experience page
    2. Choose between asking a question, or requesting availability for dates and times
    3. Choose the new date, time, and number of guests
    4. Decide if you want to book a private instance
    5. Review your request
    6. Click Send request

    Once you send a request to book a new date or time, a host can review the reservation details and accept or deny your request. If they confirm, you’ll be prompted to complete the booking through a message in your inbox. If your request is denied, you can work with the host to find a different time that works better for their schedule.

    Confirming a reservation

    If a host accepts your new instance request, you’ll need to confirm and pay to complete your booking. Once your new instance request is accepted and scheduled on a host’s calendar, it will be available for others to book, unless your request was for a private booking.

    Did you get the help you needed?