How-to
How do I cancel my experience reservation?
How do I cancel my experience reservation?
Note: If you need to cancel your reservation because of the coronavirus (COVID-19), please review our article on options for cancellation.
Once you go through the cancellation process, you’ll be able to review the refund amount before you finalize the change.
To cancel an experience reservation:
- Go to Trips and click the reservation you’d like to cancel
- Click Change or cancel
- Click Next under Cancel my reservation
- Choose the reason for your cancellation, then click Continue
- [Optional] Add a message for the host, then click Continue
- Review the refund details, then click Cancel my reservation to finalize
Note: You’ll receive a message to confirm the cancellation. Refunds normally arrive within ten business days. Some payment methods and regions might take longer. Find out more.
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- How-to•GuestChange the date or time of your Experience reservationTo make changes to your reservation, go to your trip details.
- How-to•GuestFind the cancellation policy for your Experience reservationThe amount of any refund depends on the Host’s cancellation policy and the time and date you cancel.
- How-to•GuestWhen you’ll get your refundWhile they are issued almost immediately, most refunds arrive within 10 days, but for some payment methods and regions, it might take longer…