Guest Favourites: Most-loved homes according to guests

As a Host, it’s great when guests say your place is their favourite, so we made it official. Guest Favourites are a collection of the most-loved homes on Airbnb, according to the real experts; guests.

Being a Guest Favourite helps you stand out

Guest Favourites are based on ratings, reviews and reliability data from over half a billion trips. Listings are evaluated automatically every day to determine which homes are the most loved by guests.

If your place is one of the 2 million Guest Favourites, your listing will feature a badge in search results and on your Listings page. There’s also a filter that allows travellers to specifically search for Guest Favourites.

How Hosts earn the Guest Favourite badge

A variety of factors help identify Guest Favourites, including:

• At least five reviews from guests
• Excellent reviews and ratings above 4.9 stars on average
• High marks from guest reviews for check-in, cleanliness, accuracy, Host communication, location and value
• Superb record of reliability, with Host cancellations and quality-related customer service issues of 1% on average

Focusing on these main areas can help your home become one of the most loved by guests on Airbnb.

The difference between Guest Favourite and Superhost status

Each of your listings will be treated individually when determining eligibility for the Guest Favourite badge.

If you’re a Superhost who has a listing included in Guest Favourites, both will be highlighted on your listing page and your listing will have a Guest Favourite badge in search results. If you’re a Superhost with a listing that doesn’t qualify for Guest Favourites yet, you’ll still be recognised with a Superhost badge both on your listing page and in search results.

Airbnb’s Superhost programme is not changing. Superhost criteria remain the same, and we’ll continue to check Superhost performance quarterly.