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    Can I decline booking enquiries or reservation requests?

    You can always decline any booking enquiries or reservation requests that you can’t accommodate, but you should do so within 24 hours. Whether you accept or decline, the amount of time it takes you to respond to requests is factored into your response rate. Rejecting a large number of requests can have an impact on subsequent search results, as well as reservation rates.

    When you decline a reservation request, you can choose to keep the calendar dates blocked or make them available for someone else to book. Update your calendar regularly so that you'll only receive reservation requests for when you're able to host.

    If you change your mind and would like to accommodate a reservation you have declined, ask the guest to send a new request, or send them a special offer or pre-approval.

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