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    What does each reservation status mean?

    To find the status of your reservation, go to the message thread with your host found in your Inbox. Once you find the status, check below to get more details.

    Accepted/Confirmed

    A host accepted a guest's reservation request or the request was accepted automatically with Instant Book. Airbnb has collected payment from the guest.

    Find out how to check if your reservation is confirmed.

    Completed

    Airbnb has collected payment from the guest and the reservation has been completed.

    Find out how to access receipts from past bookings.

    Inquiry

    A guest sent a message to a host about certain dates, but hasn't submitted a reservation request. In response, the host has 24 hours to send a message, pre-approve, send a special offer, or decline the dates of the enquiry before the enquiry expires.

    Find out how to contact a host before booking a reservation.

    Pending

    A guest is either waiting for a host to respond to a reservation request (the host has 24 hours to accept or decline the request before the request expires) or the guest might need to complete identity verification (guests need to do this within 12 hours of booking or the reservation is cancelled).

    Find out more about pending requests and identity verification.

    Declined

    A host declined a guest's reservation request. No charge is made to the guest.

    Find out more about declined requests.

    Not possible/Expired

    A host took more than 24 hours to respond to a pending reservation request or a guest didn’t accept within the 24 hour time period. If the guest is still interested in booking, they will need to submit a new request.

    Find out more about reservations that are not possible and expired requests.

    Cancelled

    A host or guest cancelled a confirmed reservation or retracted a pending reservation request, the reservation was cancelled because the guest never completed identity verification, or the reservation was cancelled because the guest's payment didn't go through.

    Find out how to cancel a reservation, what happens if your host cancels the reservation, and identity verification.

    Invited to book/Pre-approval

    A guest has contacted the host about specific dates and the host has responded by inviting them to book the dates. The guest has 24 hours to accept the invitation.

    Find out about pre-approvals.

    Special offer

    A guest has contacted the host about specific dates and the host has responded by inviting them to book the dates with a different price than what is listed on their calendar. The guest has 24 hours to accept the offer.

    Find out about booking a special offer.

    Awaiting payment

    A host accepted a guest's reservation request, but the guest's payment didn’t go through. The guest has 24 hours to successfully update their payment information for the reservation to be accepted. Otherwise, the reservation will be cancelled without penalty to the host or guest.

    Find out more about when a reservation is awaiting payment.

    Awaiting verification

    A guest submitted a reservation request to a host who requires they verify their identity, and they haven't completed the process yet. The request is on hold until ID verification has been confirmed–if it isn't completed in 12 hours, the reservation request will automatically expire.

    Find out how it works when we verify your ID.

    Upcoming

    A guest has an upcoming reservation and will be checking in within a week.

    Find out how to print upcoming reservation details and how to coordinate check-in details with your host.

    Awaiting review

    A guest has completed their trip and the host is waiting for them to leave a review of their stay. Guests have up to 14 days after check-out to leave a review.

    Find out how to write a review.

    Closed

    The guest is no longer looking for a place to stay for the dates they requested.

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