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    Waiting times are longer than usual right now
    Due to the coronavirus (COVID-19), we’re currently receiving a high number of requests and working with reduced staff. If you have a reservation that is more than 72 hours away, please contact us closer to your check-in date so we can support those needing immediate help. To change or cancel a reservation, go to your trips page or hosting dashboard.

    How do I access receipts and payout details for completed reservations?

    To print individual receipts for a reservation:

    1. Go to Your Reservations on
    2. Click Print Confirmation to view the details of a reservation

    To see all of your payouts and transaction details in a CSV file, visit on a desktop computer and follow the steps below:

    1. Go to your Transaction History on
    2. Click Export to CSV to download the file
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