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    Waiting times are longer than usual right now
    Due to the coronavirus (COVID-19), we’re currently receiving a high number of requests and working with reduced staff. If you have a reservation that is more than 72 hours away, please contact us closer to your check-in date so we can support those needing immediate help. To change or cancel a reservation, go to your trips page or hosting dashboard.

    How much time does a host have to respond to my reservation request?

    Hosts have 24 hours to officially accept or decline reservation requests. You'll be updated by email about the status of your request.

    More than half of all reservation requests are accepted within one hour of being received. The vast majority of hosts reply within 12 hours.

    If a host confirms your request, your payment is processed and collected by Airbnb in full. If a host declines your request or the request expires, we don't process your payment.

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