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    Waiting times are longer than usual right now
    Due to the coronavirus (COVID-19), we’re currently receiving a high number of requests and working with reduced staff. If you have a reservation that is more than 72 hours away, please contact us closer to your check-in date so we can support those needing immediate help. To change or cancel a reservation, go to your trips page or hosting dashboard.

    How do I reset or change my password?

    To reset your password

    If you've forgotten your password, or you're having trouble logging in to your Airbnb account, go to the reset password page.

    Enter the email address you use for Airbnb, then click or tap Send reset link. You'll be emailed a link to reset your password.

    To change your password

    If you know your current password, and you want to change it:

    1. Go to Account > Login & security
    2. Next to Password, click or tap Update
    3. Enter your current and new passwords, confirm your new password, then click or tap Update password

    To create a password if you've been using Facebook to log in

    If you created an Airbnb account by connecting to Facebook, you weren't required to create a password.

    You can continue to log in with Facebook or, if you'd like to create an Airbnb password:

    1. Log out of your Airbnb account
    2. Follow the steps to reset your password

    Once you create an Airbnb password, you'll no longer be able to log in using Facebook. However, your Airbnb account will still be connected to Facebook.