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    Waiting times are longer than usual right now
    Due to the coronavirus (COVID-19), we’re currently receiving a high number of requests and working with reduced staff. If you have a reservation that is more than 72 hours away, please contact us closer to your check-in date so we can support those needing immediate help. To change or cancel a reservation, go to your trips page or hosting dashboard.

    Can I get a reshoot of my listing?

    We only offer one professional photo shoot for each listing. The shoot can’t be cancelled or refunded after it begins, so make sure you have everything put in order before your photographer arrives.

    If your space has changed, we suggest taking your own photos and adding them to your listing's page. Get tips for taking your own great photos.

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