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    Waiting times are longer than usual right now
    Due to the coronavirus (COVID-19), we’re currently receiving a high number of requests and working with reduced staff. If you have a reservation that is more than 72 hours away, please contact us closer to your check-in date so we can support those needing immediate help. To change or cancel a reservation, go to your trips page or hosting dashboard.

    How long do I have to write a review after a trip has ended?

    You have 14 days after checkout to write a review for a trip.

    To see which reservations are past the 14-day review period:

    1. Go to Edit Profile on airbnb.com
    2. Click Reviews
    3. Select Reviews By You
    4. Scroll to the Expired Reviews section

    Because the review system is automated, we’re unable to make any exceptions. If you'd still like to thank your host or give helpful feedback, you can send them a note using your Airbnb message thread.

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