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Longer than usual waiting times due to COVID-19
If your reservation is more than 72 hours away, please contact us closer to the check-in time. If you’d like to change or cancel a reservation, you can do that from your trips page or hosting dashboard.
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Communicating with hosts
What is a pre-approval?
How do I contact a host before booking a reservation?
Should I book if I have not heard back from the host?
Can I message a host without booking a reservation?
What does it mean if a host pre-approves me?
I’d like to contact the host of a listing in China. What do I need to know?
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