Hospitality On the Go; Airbnb Messaging Comes to Apple Watch
“Airbnb is about more than just a place to lay your head, it is about providing a great experience during your whole trip, and the Apple Watch is the perfect way for Airbnb to stay with you wherever you are,” said Alex Schleifer, Head of Design, Airbnb. “Our hosts want to deliver personal hospitality to every guest and messaging through Airbnb for Apple Watch app is one of the first and fastest ways they can create a long-lasting connection.”
Hosts with an Apple Watch can receive a new booking request right on their wrists, complete with the traveler’s name and photo, requested dates, and a personal message from them, and decide whether to accept or decline on the spot. Hosts can initiate and respond to messages, as well as create and save quick, pre-recorded responses to help maintain a healthy response rate.
Rather than to pack a computer or stay glued to a mobile device, travelers visiting new or familiar cities now have the ability to keep an ongoing conversation with their host, ask questions, or respond to incoming messages directly on Apple Watch straight from the app. Travelers using Passbook still have access to Airbnb for receiving alert notifications of upcoming reservations and accessing relevant information about their booking.
Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world – online or from a mobile phone. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 34,000 cities and over 190 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions.