Ryan, I apologize for the unfortunate experiences you mentioned. When I welcomed you to my flat, I said to feel free to contact me if there was anything I could help you with. Most things you mentioned could have been resolved quickly if you had communicated with me at the time. However, you did not mention anything to me during your stay, and instead you made everything public. As for your comment about the rash and the bite marks, I take pride in keeping a clean home, so it comes as a surprise that those would have resulted from staying at my flat. Since there is absolutely no evidence for such a claim (you can read my previous 80 reviews), I believe this is nothing but an assumption on your part, as there could be a hundred other reasons for what you experienced (exposure to different weather, seasonal changes, overexposure to sunlight, etc). In the 2 years I've opened my home I've never had a guest who had an experience like yours. I pride myself in keeping a clean house with a great atmosphere which almost every guest seems to love. Again, I'm sorry you had an unfortunate experience, but direct communication would have easily and immediately resolved issues.