Response from Antoinette:
The apartment and linens, crockery and cutlery are scrupulously checked for cleanliness before new guests arrive. We reject the allegation of bugs and refer to previous reviews.
The walking distance to the beach is much shorter than the driving distance, and had the guests required clarification, the walking route from the apartment could have been provided. The beautiful view from the apartment is over mountains, and the peaceful farmlands. The apartment is situated on a slope with the beach just over an incline, easily reached by a scenic walk regularly done by guests in 15 minutes.
The price paid by the guest, was the price permanently listed on the website for high season, which must have been noted by the guest and certainly accepted by the guest upon receipt of their Airbnb quotation, and the acceptance and payment thereof.
The guest being en-route to Cape Town, who requested accommodation for one night, arrived at approximately 15:30 and departed before 09:30 the next day without mentioning any one of the concerns listed.
We regret the disappointment of the guest, and take this opportunity of emphasising that the description of the property on the Airbnb website is not misleading, and that the apartment is, as described in previous reviews, clean, neat, close to the beach and a peaceful and private experience.
We wish the guest a safe and pleasant journey onward.