2 recent guests have said that this home was sparkling clean.
Nuestro establecimiento dispone de WIFI gratuito para todos nuestros visitantes. Ofrecemos información personalizada sobre la ciudad y sus alrededores.
Laptop friendly workspace
Check-in time is 2PM - 8PM and check out out by 12PM (noon)
Ok, first of all, Hostel on Airbnb, what could be wrong... 1) They charge you 5 euros for being late, no one ever mentioned that. 2) Luckily I know Spanish, otherwise you can talk English with yourself. 3) It was written Bed & Breakfast - Not true, maybe you can get a coffee. 4…
Response from Hostelfigueres:
Good, communicate that yes, we are a Hostel inside airbnb with a license and insurance of responsibility, we are not illegal hosts. 1 - as it puts in the conditions of registration, the check in is from 01:00 pm to 08:00 pm, if you check in after 08:00 pm it is graciable by the establishment with the supplement of 5 € per person, Makes it very clear on booking conditions. We were waiting until almost 10:00 pm they arrived. 2-We are very sorry if we could not speak the perfect English, but to receive the customer and help him in whatever it takes, is enough for us. 3- Exactly, we are a bed & breakfast because it is the type of license that belongs to a hostel, and we offer a bed and a fully equipped kitchen to prepare a good breakfast, lunch and dinner. The coffee, tea, cocoa, sugar, etccc salt puts the establishment graciously. 4- We do not print or let the guest send us boarding passes to prevent some type of virus from entering the system, just for internal security. Sorry if you were charged € 1 per page in the store, each store has its rates, and you chose the most expensive. 5- There is a sign posted on the door of the hostel, which states that luggage storage after check out is € 2 per person, it is in your right not to leave it and take it to the visitors. 6- we act as professionals of a business, with rules and requirements to comply, I think you made a mistake when booking with us since I do not look at any conditions. 7- Sorry if the wifi was a little slow since there were many people connected at that time, we are looking to improve it. 8- As well put in the reservation does not include towels, we have rental if you wish. Many thanks for booking at hostelfigueres and hope that since it is new to your account, look carefully before booking at any establishment. regards
Response rate: 90%
Response time: within an hour
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