By all appearances, these guests were quite happy with their stay, even booking an extra day. We told these guests multiple times that if there was anything that they needed, to just let us know (we are located just next door and she also had our phone and cell#). We have dishes, cutlery, conduction stove top, etc., all available to our guests--all they had to do was to let us know what was needed. They never said a thing and they appeared to be very happy. We don't have a problem with people using the supplies provided but when two 2 full rolls of toilet paper go missing in just 2 days, there's something wrong. That was the small issue though and probably shouldn't even have been mentioned given that they melted the TV remote control and left without leaving info as to where to find the keys (after being asked to leave them on the bed).