Thanks Marcia! we are so glad you liked the house and had a good time!
your feedback is also very welcome. I can tell you in all honesty that nobody else has complained about the bed. This makes me think that maybe the bed was damaged recently. But no matter, I am sorry you found it very uncomfortable, and we will replace/repair what needs to be done. We always go in November/December, and attend to all repairs and renovations, so it's good to know we have to add the bed upstairs to the list.
As for the pillows, there were new pillows available, I wished you pointed it out to Valeria, and she could have given them to you! or even to me, and i would have asked Valeria to act. As you can imagine, it is challenging to manage the house from another continent, and we do rely on Valeria and our guests to let us know what needs to be done.
So I am grateful for your suggestions, and be assured that we will take care of the issues. I will also talk to the guys in the apartment, and see if we can maybe insulate the noise better. Thank you again for being such great guests!