John, I am glad you approved of the apt. I apologize that my opinion caused a regret in your travels.
Nonetheless,I am hurt and saddened that you think and unjustly print that I would give you misleading information, and worse yet, think I lied about my opinion to suit booking dates. If you recall: I called to greet you the day before you left Australia. You mentioned looking into San Rafael Glacier which I visited and LOVED and recommended to you wholeheartedly. My opinion, and that of my 9 other friends on the trip, was that we were bored on the Skorpios boat that traveled slowly for 5 days to see the glacier. Furthermore I hope you recall that I did say your father would likely enjoy the slower pace. My opinion was that you look into a fast boat for a 1 or 2 day trip to the Glacier. I advised you to to go to the corner SERNATUR tourist information and also a travel agency close to the apt to help you with reservations on short notice, as it might be too late to get in Puerto Montt. I was trying to be helpful and would have accommodated any changes you would have asked on your booking.
As far as local tours: I have taken tours where the tourist van has come to pick me up at my apt. building. Large bus tours usually have designated pickup locations. Furthermore, I mentioned to you that my cohost offers tours to several places and you can design your own tour with her at a fraction of larger tourist tours. Again, just trying to be helpful.