About this listing
ACE RESIDENCES is proud to present ACE MANOR. This is a serviced suite and we look forward to your reservations. Our building is newly furnished and we only started operations at 1st Feb 2016. We are just behind Tan Tock Seng and Novena Medical Centre hospital
All bookings shall include a $5 GRAB car rebate each night of stay. Guests MUST present receipt from GRAB to be entitled to this arrangement. We will rebate back to the guests within 7 days of check out. Subject to a cap of $100 per month
ACE MANOR, under the Ace Residence’s Homes is a newly furnished (as of Feb 2016), centrally located, serviced apartment at Ava Road off Balestier Road.
The apartment takes inspiration from the minimalist, Scandinavian style and is fitted with modern conveniences to ensure you never feel too far from home.
This is a studio unit with a Queen bed. There is an option to add in a sofa bed for an additional guest for a fee. It comes complete with a bathroom and a kitchen.
Pictures professionally taken by staff so what you see is what you'll get.
Guests will be provided with bath and hand towels, Nespresso machine, more than 36 TV channels, high speed wifi and complimentary housekeeping is provided on Monday, Wednesday, Friday.
All common areas in the building including rooftop
Interaction with guests
ACE RESIDENCE’S HOMES (ACE MANOR)
We will try to be there for your check-in at the property. In many instances I may not be able to be present in person. However, I will give you prior notice with instructions on how to check-in. No worries, I've never left any of my guests stranded.
This is usually how I interact with my guests:
1. Email - before arrival
2. Mobile text - before and on arrival
3. Phone - for any urgent issues
4. For all matters before and during your stay at Ace @Seraya, Ace Manor and Ace Suites, please contact our Manager, April at +(PHONE NUMBER HIDDEN). We will respond between 9am to 9pm on Monday to Friday. On Saturday and Sunday, we will respond only to emergencies and urgent matters
关于Ace @Seraya入住之前和期间的所有事宜,请联系我们的经理,APRIL,电话为+(PHONE NUMBER HIDDEN) 我们将在周一至周五上午9点至晚上9点回应 星期六和星期日,我们将只对紧急情况和紧急事项作出回应
Thank you for your understanding
While I'm continuously trying to improve the way I host guests, it is important for you to know that I DO NOT provide the following:
1. Room service.
3. 24-hour helpdesk (I will try to respond to all your problems and resolve them but I may not be available at all times).
Our interaction with guest are mostly through email and or text. We are always around should you need us ONLY in real emergencies! We treasure our evening and weekend times with our family and we hope you can understand.
Other things to note
ACE RESIDENCE’s HOMES are independently operated by individual owner. It is a private unit for vacation and therefore does not need to check in at a counter. Essentials like soap, shampoo, toilet paper, and towels are provided on your arrival. The essentials will not be replenished unless you opt for housekeeping which comes at an extra charge of SGD $15 per session. However, you can buy these essentials and other toiletries at the supermarket just two minutes’ walk away.
I will try to be there for your check-in at the property. In many instances I may not be able to be present in person. However, I will give you prior notice with instructions on how to check-in.
Other things to note
- Be punctual. Our time is as precious as yours
- Be green. Turn off light, fan, air-conditioner, water and others electrical items when not in use
- Be clean and tidy. Clean after yourself (i.e. wash plates and cups after use) and if you have moved the mattresses or furniture during your stay please remember to place it back in its original state
- Be honest. Leave what belongs to the apartment (i.e. electrical appliances, pillows, towels etc)
- Be respectful. Let's be friends and exchange words of kindness. And treat the unit like your home
OTHER IMPORTANT THINGS TO NOTE:
- NO smoking or drug abuse in the unit (you are allowed to smoke outside the building as there are smoke detectors in the unit)
- NO pets allowed as adorable or quiet as they may be
- NO permanent decorations in the unit, remove items when is done
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Guests are kindly requested to read through our house rules in the folder provided in the apartment. These rules are to ensure that each and every guests gets to enjoy living in a tranquil and conducive environment throughout the period of stay
Guest are also reminded to keep the towels provided free from stain that are hard to remove and ensure that all dishes and utensils are washed before check out.
Cancel up to 7 days before your trip and get a 50% refund. Cancel within 7 days of your trip and the reservation is non-refundable.