Whilst I fully appreciate a 4 star review is a very good rating, I would like to point out to those other hosts who regularly receive and deserve 5 star reviews, Richard pre warned me I would only get 4 stars, irrespective of my best efforts to give a 5 star service at a low cost. The 4 star rating in all six criteria was somewhat shocking, and if I am honest a little hurtful, especially in respect of matters like communication. I will defend this as on two particular nights I recall Richard coming back around midnight whilst I was still working at one of my other home-based jobs, only for him to stop and talk to me until around 3am! I gave him my valuable time without quibble!
Additionally, I am disappointed with four stars for value. I charge a low cost price for the room compared to the nearest cheap hotel which comes in around double my price. I give a more friendly service than the chain hotels.
I also feel Richard did not even read my listing. It clearly states, a light breakfast will be offered which is made up of cereals, toast, jam and fruit juice (self service). Richard clearly told me, an egg on some sour dough would be sufficient along with some porridge. He was a little disgruntled to learn this was not available - I have never hidden the fact this is not available, and for the money, it will not be made available. Sorry, if you want this, head to one of the chains, who also are unlikely to offer this.
I realise this is a large 'rant' for what is still a respectable review, but it needed to be noted. Richard has made it clear in his mind, 4 stars is top star rating as he feels there is always room for improvement, which might well be true, but we all work hard for small rewards and do not want to lose our super host status, which is hard to come by. Please think carefully about who you accept as your guest and whilst reviews are important for us as hosts as noted by the company director in a recent online Q&A, reviews are also important about our guests and we perhaps all need to read these before accepting people into our homes. Anyway, happy airbnb to you all :)