Great check-in experience90% of recent guests gave this home’s check-in process a 5-star rating.
Sparkling clean9 recent guests have said that this home was sparkling clean.
GymThis is one of few homes in this area that has this feature.
Quite and peacefull neighbourhood in the south of the Netherlands.
20 km from the city center of Maastricht
Free parking on premises
Laptop friendly workspace
1 king bed
2 single beds, 1 couch
No parties or events
Check-in time is flexible
Check out by 11AM
Step-free access to the home’s entrance
Wide doorway to the home’s entrance
Maud and her family have a nice room and did their best to make us comfortable, but, frankly, it isn't a stand-alone apartment as advertised. The kitchen pictured is not in the apartment but upstairs in the host's own home. The bathroom is split with a shower in the apartment a…
Response from Maud:
Stephanie and husband. We waited a while with our reaction because we were very surprised of your comment and we wouldn’t not be as impolite as you behaved to us. We can imagine that you were exhausted because of the car traveling with 2 children, ( 2 years and 2 month) the 2 month was crying for 4 ours. As you arrived at us, the little was still crying. We welcomed you but you walked rude into the app. We wanted to explain as we normally do were you can find everything but you walked away into the app which was not as spacious as it is normally because you ordered 2 large beds in the room (see booking message). We offered a crib and a children’s bed but you wanted 2 large extra beds. During your stay we constantly asked if everything was ok and if there were questions, only the heating on behalf of the baby and that was directly arranged by us. We never had any complaints about the temperature in the rooms! You didn’t ask about the kitchen at all. We heard the constantly crying baby so we could understand that it was not easy for you to travel like this, so we did our best to make it as comfortable as possible. Although you wrote unpleasant and rude things about our (super host) apartment. For example: the toilet would be somewhere outside? It is located normally next door to the living room in the app. (see pictures) We were very surprised the next day, as we noticed that you were moved out without telling us and left the apartment unlocked for that day. We can amazing that traveling under those conditions is difficult but it cannot explain your behavior. Sorry we couldn’t make it for you as comfortable as possible, but you didn’t allow us, not even to try so. Luckily our other guest also with children are very satisfied (reviews). We wish you all the best. Maud
Good place ✌🏾
Response from Maud:
Lionel Franstalig ,boekte n 2 pers bed. Maar wilde bij aankomst 2 X 1 pers bed, dus 2 kamers, wilde geen extra kosten, prijs was al gereduceerd. Echter na erg rumoerige nacht en ochtend bleek toch alleen 2 pers bed gebruikt. Niet terechte kritiek wat betreft grootte woning. Communicatie moeizaam ivm gebrekkig Engelstalige gast
Welkom in mijn appartement, mijn naam is Maud en ben benieuwd wat jullie ervaringen zijn, vind het leuk om tips te geven over de omgeving en altijd bereid te helpen.
Languages: Deutsch, English, Français, Nederlands
Response rate: 100%
Response time: within an hour
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