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Lux Standard Apt (Tiong Bahru) #0201

Josie

Lux Standard Apt (Tiong Bahru) #0201

2 guests
Studio
1 bed
1 bath
2 guests
Studio
1 bed
1 bath

A brand new development situated in the vibrant enclave of Tiong Bahru and Outram. One Tree Apartments fantastic location, just an 8 minute walk from Outram MRT, provides easy access to the nearby CBD and Orchard Road.

Amenities

Kitchen
Cable TV
Wireless Internet
Iron
Hair dryer
Hangers

Sleeping arrangements

Common spaces
1 sofa bed

House Rules

No smoking
Not suitable for pets
No parties or events
Check-in is anytime after 2PM
Check out by 12PM (noon)

Accessibility

Step-free access to the home’s entrance
Step-free access to the bedroom

Availability

3 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Jesse User Profile
Jesse
November 2017
The host moved me to another listing which was supposed to be comparable but turns out it was directly on the street. I had trouble sleeping and never actually stayed in the "loft". The rooms are clean and well equipped and its nice to have the extra towels and cleaners come by, …
Josie User Profile
Response from Josie:
Dear Jesse,   Many thanks for your feedback.   Due to your comments, the senior management at Abiel took it upon ourselves to look further into your concerns.   I believe you made the initial enquiries for the loft unit (which is a higher price & more premium product) priced at $135 per night excluding Airbnb fee. However, at the time of your enquiries, the room was just taken and we had updated the calendar at Airbnb and it took some time to sync.  So we informed you that the room is no longer available.   Our team subsequently offered the only available option being the standard unit at our building, subject to your acceptance.  Standard is the most basic product at the building and there are only 2 units of standards as they are both road facing.  This is also reflected in the price, as a Standard room is only $108 per night excluding Airbnb fee.   Further, to ensure no misrepresentation, we did highlight in the listing on the Standard Room that “As the room is road facing and a bit noisy.”   So with that, we just want to clarify that we did not “moved you to another listing” but you were aware when you book that the room is different.  Secondly, as there is a huge price differential, so we never represented the room as “comparable”.  Third, we mentioned upfront that the “loft” is no longer available upon your enquiry, hence it is with the understanding that we could never transfer you to the loft.   Finally, our team also offer you ear plug to help you with your stay, but as we are fully booked we don’t have any alternative room to shift you to.       Once again, the team at Abiel are regretful that you did not enjoy your stay with us.  We are also aware that this two (2) room at the building is not suitable for all customers.  We hope that by putting all the information on the listing that we are transparent throughout the process.   Many thanks once again for your feedback.   Best Regards, Mli Abiel Corporate Housing Management
November 2017
Rudra User Profile
Rudra
February 2017
Well planned layout. Suitable for extended stay.
Nini User Profile
Nini
January 2017
Location was good, near chinatown and tiong bahru. But it was too noisy as place was along the main road. The room door has no lock from the inside and thus it feels insecure and wary that people may be able to break into the room. Ideally do not keep valuables in the room.

This host has 37 reviews for other properties.

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Hosted by Josie

Joined in January 2015
Josie User Profile
40 Reviews
Response rate: 90%
Response time: within a few hours
Always communicate through AirbnbTo protect your payment, never transfer money or communicate outside of the Airbnb website or app.

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