Response from Carao Project:
Thank you for your review Mariah,
The guests feedback is always super important for us and we want to thank you for taking the time to write your review.
Carao Project is in a Wildlife Refuge, this conservation area is very important for us, Camaronal Wildlife Refuge becomes a nesting place to four species of endangered sea turtles every night during reproduction season, that is why we try to left a minimal footprint on the area. This project was created to share in a peaceful maner with the enviroment and wildlife and so for the people to be able to have an intimate experience with nature, away from computer, phones, internet and the normal daily stress. We try to supply the best way possible our guests needs, we understand that not just because you are in paradise doesn't mean that life will stop outside, that is why we have available and free wi-fi on common areas and there is not kitchen at the casitas how it says on the airbnb profile, but we have an incredible menu at our restaurant with very accesible prices and all our products are fresh and organic. Also there is hot water on the shower. Since we have received your review, we make sure to show all our clients how to turn in the hot water by pressing a button at the front of the showerhead, normally hot water remains turned off to avoid unnesessary waste of energy and contribute with mother earth.
And as in a normal stablishment we have an operation schedule and for the security of other guests. Sefurity of our clients is a priority for us, that is why we close the gate at 10:00pm like it says also in the information in your room, normaly we are not open at 1 am. Unless we received notice.
We are glad to have you stayed with us, we learn a lot day by day from you.
This is the only way we can improve and keep growing through the experiences from our guests.
We really valued the time your took to share this review and we would love to see you next time.
Carao Project Mgmt