we're sorry if there were any misunderstandings. The room is only a guest room and not a hotel room. In our advertisement it is described that the accommodation is located in the basement. Furthermore, it is described there that towels and bed linen are only included from 5 overnight stays.
For less nights, these items have to be brought along by yourself or can be booked for an additional 8,0 € per person. My wife had asked for it, but didn't get an answer from you. So far, there have never been any difficulties with this.
If the bed linen has to be washed, this is an extra effort.
The cleaning fee includes the cleaning of the rooms and this is not done in 1 hour.
The price of 20,0 € is not high for the Baltic Sea coast.
Up to now, cleanliness has always been praised. Also from you.
Nevertheless, we wish you all the best for the future.