A warm welcome awaits youThe Georgian Merchant's house
45 Chapel Street - cosy warm welcoming apartment
Hosted by Joanna
Joanna is the host.Joanna is a superhost.
2 guests
1 bedroom
1 bed
1 bath
2 guests
1 bedroom
1 bed
1 bath
Please set the number of adults.
Please set the number of children.
Ages 2 - 12
Please set the number of infants.
Under 2
2 guests maximum. Infants don’t count toward the number of guests.
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Built in 1734 our apartment was once the busy kitchens and staff quarters of a grand merchant's house. It is now a calm, light filled space situated on the wonderfully historic and iconic Chapel Street. Set in the cultural centre of Penzance and only a minutes walk from the harbour everything you could need is at hand.
Benefitting from all new amenities and contemporary styling The Staff Quarters is the perfect location for exploring beautiful local beaches, cliff paths, cafes and restaurants.

The space

Our apartment is in the heart of Chapel Street. Perfect for experiencing the cafes, restaurants, bars - and of course the world famous Admiral Benbow pub - all within easy walking distance... and after that, come home to this welcoming newly refurbished space. Think modern yet homely with a lovely woodburner for lighting after a beach walk on a winter's day. We also have some smuggler's tunnels in the floor of the apartment supposedly linking the house to The Admiral Benbow pub, another to the Chapel and one leading down to the harbour. And going up through the wall is a hidden tea chute which goes to the attic...for the storing of smuggled tea!
But these days instead you will find your welcome a little more standard - vases of fresh flowers in the main room and bedroom, a cream tea on your first day and a fridge stocked with enough milk, bread, butter and fruit juice to get you through until the local shops open.
A comfortable double bed, a luxurious double shower, a fully equipped kitchen and separate utility with washing machine and drier, are just some of the facilities that guests have said they appreciated.

Please vist my website for more info:

Guest access

The apartment has its own gated entrance with code lock and is accessed from the top of Abbey Street. This is a shared gate with one other neighbour but it is quiet and rarely used by either the owner or the neighbour. The apartment has its own locked external entrance and an internal locked door dividing it from the stairs leading to the main house.
There is no access into the main house apart from the use of the utility room which is shared with the owner and guests of the main property.
The apartment is completely private and an adjoining door (kept locked at all times) gives separation from the main house.
The apartment has windows at street level and enjoys a bright, sunny aspect.
Outside you will find a newly planted garden, small but sunny with glimpses of the harbour. Like a lot of Penzance town gardens it isn't right outside the apartment but accessed through a covered walkway. The garden consists of a small lawn, a 'woodland' bed with camelias primroses and helibores, and a soft fruit bed...and of course the original brick 'privvy'.

Interaction with guests

We really like to welcome all our guests and if you let us know what time you are likely to arrive we will ensure that we are here to meet you. If, however, this isn't possible then we will give you the gate code and leave the key in a coded key box by the front door entrance into the apartment.
We have lived in and around Penzance and The Lizard for years now and can easily help you plan an itinery if that is what you would like. Just ask.

Other things to note

We can't offer you private parking but there is free on street parking within a couple of minutes walk. You can usually unload outside the house and we can then guide you as to where to park.
The apartment enjoys a lot of natural light and has views at pavement level of Chapel Street and Abbey Street.
Mobile phone signal in this part of Cornwall is extremely patchy for all mobile phone providers. Internet can also be slow - we are used too this - but it can come as a surprise to those used to superfast technology.
The woodburner is for your use but please follow the instructions for its use very carefully. We provide one bag of kiln dried logs, kindling, firelighters and matches to get you started. We can provide you with further bags at the cost of £6 per bag - we make no profit and save you the hassle of sourcing them. Please do not burn anything other than kiln dried logs...our chimney liners are very expensive and difficult to replace!

Business travel
This listing has essential business travel amenities.

Wireless Internet
Indoor Fireplace

Extra people No Charge
Weekly Discount: 10%
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Sleeping arrangements
Bedroom 1
1 double bed

House Rules
No smoking
Not suitable for pets
No parties or events
Not safe or suitable for children (0-12 years)
Check in time is 4PM - 12AM (midnight)
Check out by 11AM

We expect our guests to treat the house as if it belonged to a friend of a friend, and to leave it as they find it. Please let us know if things get damaged etc.
- Please be considerate to our neighbours and anyone staying in the main house.
- No smoking in or outside the premises
- Please do not bring extra guests

You must also acknowledge
No parking on property - There is free on street parking of differing lengths of time and local pay and display car parks - all within in a few minutes of the property.


Safety features
Smoke detector
Carbon monoxide detector
First aid kit
Safety card
Fire extinguisher

The minimum night stay for this listing varies.
Add your travel dates to see more details.

66 Reviews

Check In
Claire User Profile
October 2017
This small and perfectly formed flat is the ideal base for your cosy break in Cornwall. Expect a warm welcome and beautiful surroundings handily situated next to the town's amenities. Big thanks for Jo for being a super host.
Joanna User ProfileJoanna is a superhost.
Response from Joanna:
Really glad you had such a good visit and that you felt the flat was a 'lovely haven.' You certainly got out and did a lot during your stay... Please do come back again anytime if you want to explore the Penzance area more!
October 2017

Alys User Profile
October 2017
Joanna's place was perfect. We loved how central it was (the Barn just over the road does amazing food plus lots of pubs, shops nearby). It is lovely and cosy, and with a log fire in the living room, it was the perfect place to relax. Penzance itself is a great base to explore other parts of Cornwall. Joanna was a perfect host. She was extremely quick at responding to messages, flexible with check in time and even prepared a cream tea for when we arrived. Thank you for a lovely stay!
Joanna User ProfileJoanna is a superhost.
Response from Joanna:
Alys your review is really lovely. I'm very pleased that you found your break away so relaxing. The Cornish Barn has been so popular with my guests this year - all singing the praises of the food and the atmosphere there...and such a short walk! Please do come and stay again - in the real winter or Spring it is lovely to sit in front of the woodburner with a glass of wine or a cup of hot chocolate...after a bracing walk on th beach!
October 2017

John User Profile
September 2017
We had a fantastic 3 night stay in Jo's immaculately kept apartment. The location was ideal for exploring the sights penzance and the surrounding area have to offer. Jo's attention to detail didn't go unnoticed; the entire flat was wonderfully well equipped and welcoming. We honestly couldn't think of anything that could be improved upon. We especially enjoyed the fireplace and being so close to so many amazing restaurants. Jo greeted us with open arms and really made our short stay in Cornwall all the more enjoyable. We'd recommend this to anyone hoping to visit the area, and hope to stay again in future. Thank you!
Joanna User ProfileJoanna is a superhost.
Response from Joanna:
Hi John and Laura, I'm so glad your rest and recuperation time worked out well for you. Thank you for your whole hearted recommendation. It was such a pleasure having you to stay - I hope you will come back and enjoy the woodburner and the restuarants again!
September 2017

Bex User Profile
September 2017
We couldn't have booked a better place! Joanna is a really friendly, generous and welcoming host. The level of communication was perfect throughout the stay. The Snug is really cosy and equipped with everything you'd need for a home away from home. Great location for exploring Penzance and the surrounding areas. We really enjoyed the proximity to the Admiral Benbow and Cornish Barn! The fresh flowers and wood burner ready to light were lovely touches and we'd definitely book the Snug again. Thanks so much for letting us stay.
Joanna User ProfileJoanna is a superhost.
Response from Joanna:
Hi Bex, You are so welcome! I know you needed some time to unwind and it sounds like you managed to do that. I'm glad you liked the recommendation to eat at The Cornish Barn - hard when the guest is a chef - but great that you enjoyed it - and the proximity...a stone's throw literally! Well, please do come back - the woodburner and flowers are always there waiting!
September 2017

Chris User Profile
September 2017
Lovely apartment, great location, helpful and engaging host. This place gave us the perfect staging post to attend a wedding in that area of Cornwall.
Joanna User ProfileJoanna is a superhost.
Response from Joanna:
I am glad this was a great staging post for attending a Cornish wedding! You are in quite a long line of guests this Summer who have stayed with us as part of the Cornish Wedding Weekend...Cornwall is becoming very popular for tying the knot! It was a pleasure having you to stay - please do come and stay again!
September 2017

James User Profile
September 2017
Perfect place for a relaxing visit to Cornwall. A spacious apartment with everything you could need. Lovely garden space too! Convenient for a day trip to St Ives. Parking on street is available a few minutes walk away, if not there is a 24hr car park 5 minutes walk down the hill. Jo is a great host and her extra touches (best scones we've ever had) make the apartment very welcoming.
Joanna User ProfileJoanna is a superhost.
Response from Joanna:
James it was lovely to have you and Catriona to stay. Thanks also for the nice comments about the scones - I am hoping to run a Cornish baking course in the main house - so come back another time and learn how to bake them yourself! Thank you for being such perfect guests!
September 2017

Charles User Profile
September 2017
Great place, centrally located - lots of little thoughtful touches. Highly recommend. Charlie
Joanna User ProfileJoanna is a superhost.
Response from Joanna:
Thank you for your very positive public and private review. It was so easy to host you. I'm glad everything was a real success. Please do tell your parents that there is another listing - for the main house - which is even nicer and has all the same little touches!
September 2017

England, United KingdomJoined in March 2014
Joanna User ProfileJoanna is a superhost.

I am a wife and mother of four young adults. I am currently 'resting' - after a career teaching children with severe learning difficulties - and instead I have spent the past two years restoring our beautiful Georgian house which I somewhat irresponsibly bought at auction...what an immensely challenging but rewarding job it has been!

We as a family are very lucky to live in a National Trust house out on the cliffs in Mullion with two geese, two goslings, six chickens, a miniature horse and our faithful Collie dog Summer. We can see Penzance on a clear day from here, and one day we plan to move into our lovely house there. For now though we love our cliff top existence and want you to enjoy the fruits of our labours in Penzance.

I love cooking, looking after people and being creative. Any visitors to The Snug in The Merchant's House, 45 Chapel Street can be sure to be welcomed with a home-made cream tea or cake and a ready lit woodburner if the weather is inclement.

My travelling of late has been the daily journey between Mullion and Penzance to work on the house. But what a journey - as I drive away from our farmstead down the two mile single track lane I come upon a view that never ceases to surprise me - an opal sea nestled between the cliffs that hug the sea from here to Penzance, and in the distance a hazy outline of St Michael's Mount. The colour of the sea is different every day and depending on the light I can sometimes see the waves breaking on the cliffs a fifteen mile drive away from me! Although I have done this journey everyday for nearly two years I cannot imagine it coming to an end. When my children ask me how my day was I laugh and tell them life is all about the journey not the destination...how true that is... but I do love the destination - even after all this time - and we really hope you will too.

Response rate: 100%
Response time: within an hour

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