your comment leaves me speechless, I have rarely had a traveler so dishonest and haughty. The cleaning is to be done by the traveler, this is specified in the announcement, recalled at the time of booking and then by the document that I send you. When I remind you the day before, you dare to tell me not to be aware and that as good guests, you will wash only the sink... This is the first time I have to spend 4 hours messages until midnight to remind you what you have accepted and that the departure must be done at 12h. On site the next day I saw that the clean linen was on the floor (thank you for making me rewash all), that the apartment is rather clean despite a household unrealized.
So I left you an honest evaluation.
Your comment is much less: blame me for asking you to clean when it is in the contract? Complain about having to wash used towels (I did not think putting them in a washing machine and then pressing a key was such a daunting task).
Are you surprised that I am super host? This is not my goal, I do it at best but it does not become Madame's stooge. This is a reward but not a constraint to have to do the housework for you (and know that I clean everything once again out of respect for travelers).
You do not feel safe in a building protected by a digital code, guards at the entrances, masters dog patrol night and night, surveillance cameras, an armored door? I do not see what I can do more if it is to stay in front of the door permanently at your service (at least I deserve perhaps the status of super host as you imagine).
Let's compare my general notes and yours:
Overall: 4.6 you 2
Accuracy: 4.7 you 2
Cleanliness: 4.7 you 1
Communication: 4.9 you 3
Check in: 4.8 you 3
Location 4,8 you 4
price-quality: 4.6 you 1
In short, I am very disappointed to make efforts for such results. I think you have not understood the principle of Airbnb and you should now read the ads and rules correctly before booking.
I think your unrealistic comment will go unnoticed alongside the praise of what I am doing. But you can be happy to have removed me from the list of super host, I would not have to undergo such expectations.
You are no longer welcome and I hope that this comment will allow the other guests to get an idea of the abject person that you are.