Clarice is a Superhost
Superhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
90% of recent guests gave this home’s location a 5-star rating.
15 recent guests have said that this home was sparkling clean.
Superb one bedroom apartment in the heart of the city opposite Southern Cross Station, with magnificent night view in FREE TRAM ZONE, close to every where!
Elevator in Building
1 king bed
1 sofa bed
No smoking, parties, or events
Check-in time is 3PM - 2AM (next day) and check out out by 10AM
Self check-in with building staff
Extremely noisy, the place to be if you want sleepless nights ! General cleanliness not up to my standard, the entire building is filthy and not well looked after, I wouldn't use the pool and gym areas. After having reported an item accidentally left after check-out and asked to …
Response from Clarice:
Average every half an year I’ll meet a guest like this. Greedy, disrespectful, selfish, unreasonable. She was abusive because Airbnb reject her claim. At very beginning I had a feeling that this lady would request for some refund when she questioned me the cleanliness and street noises because her one friend had an unpleasant Airbnb experience. I told her we are providing a high level of cleanliness, but the street noises are unavoidable as the apartment is located in CBD and kindly offered her a full refund, however she decided to leave the booking as it is because she did not want to pay Airbnb service fee. 2 days later after checked in, she complaint about the street noises, lamp not working, body wash was low, and wifi was down, she stated she’ll check out one day early because of that (I then had a strong feeling that she will definitely ask for compensation), I gave her all the solutions and worked out the problems one after one. She vacated the property one day early and told me she accidentally left her Geoclense device behind, she gave me plenty information about this item itself (eg the functions, the cost, and the link) rather than figure it out how to find it ASAP, it looked like she’s more getting ready to claim for losses rather than find the item back. We went to the property immediately and checked the whole unit inside out, I was not surprised that nothing was found. She then being offensive, and told me I was unfriendly, this kind of handling queries is custom for chinese people. I’ve been hosting for 2 years, I met bunches of great people, I feel sorry for this lady.
Clarice is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
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Languages: English, 中文
Response rate: 100%
Response time: within an hour