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VALE-PINE @ PLATINUM SUITES, KLCC

Luxury 2 Bedroom apartment located in the heart of Kuala Lumpur with famous stunning infinity pool at rooftop with KLCC and KL TOWER view! Strategically located near KLCC, shopping mall and public transport.


The space
Bathrooms: 2
Bedrooms: 2
Bed: 3
Check In: 3PM - 12AM (midnight)
Check Out: 11AM
Room type: Entire home/flat

Amenities

Prices
Extra people £9 / night after 4 guests
Cleaning Fee £15
Security Deposit £109
Weekly Discount: 12%
Weekend Price £109 / night
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Sleeping arrangements
Bedroom 1
1 king bed
Bedroom 2
1 queen bed
Common spaces
1 double bed, 1 couch

House Rules

Dear Guests, Vale Pine is a company which provides privately owned apartments as holiday homes/homestay. As much as we would like to provide hotel quality services to you, there’s still some limitation on our services provided. We hope that you can understand shall there be any expectation differences between a well-organized hotel and our operation. We will try our very best to provide quality services to you. Your patience and kindness is greatly appreciated.
Here are our House Rules and Term & Condition for your reference and compliance:
1)Please note that no smoking is allowed inside the house/apartment. Smoking is allowed only in the balcony, shall there be one in the apartment.
2)The property shall be left rubbish free with all dishes cleaned and put away. Dirty towels and wet cloths are to be thrown in the laundry bags provided, please do not leave them on the floor as it may stain the tiles and flooring.
3)The number of guests staying at the property must not exceed the number agreed to in the booking details, unless agreed to by us. In the event that any additional persons found staying at the property, an additional fee of RM100 per night per person will be charged. Shall the total number of guests exceed the maximum permissible, we reserve the right to terminate the booking without refund. Please be notified that visitor staying overnight is not allowed.
4)Please note that no outdoor footwear, i.e. shoes/ slippers are allowed in the house/apartment.
5)Durians, strong smelling food and heavy cooking are not allowed in the house/apartment. Failure to adhere could result in additional cleaning charges.
6)Our house/apartment can only be used for temporary stay and tourist household needs. It is furthermore not allowed to sublet the house, or parts of it, to third parties.
7)For the next guest convenience, please don't throw any unrelated material into the toilet bowl.
8)As this is a private condominium and have strict management policy , we appreciate our guest will behave themselves sensibly and observe the house rules to avoid complaint from neighbourhood and the management , also to make the place a better stay for you and other guest as well. Noise levels must be inaudible from neighbouring properties between 10pm-8am 7 days a week. Parties &/or functions are not permitted. An additional charges of RM300 will be charged and we reserve the right to terminate the booking without refund.
9)Guests are not allowed to engage in any illegal activity at the property.
10)Please kindly switch off the air conditioners and lights whenever you are out. Air conditioners running 24hrs are prone to damages and will cause inconvenience to yourself or the next guests.
11)Facilities are to be used with care and keep the area clean , wearing proper attire when using the facility is a must for example wearing proper swimming attire while enter the pool.
12)Loss of Room Key is subject to a penalty of RM 100. Loss of access card is subject to a penalty of RM200.

CHECK-IN & CHECKOUT
13)Check-in is @ 3pm onwards and Check-Out is @ 11am. Whilst we are more happy to provide early Check-in and late where possible but this will be subjected to our booking availability and at least 3 days’ notice. Failure to adhere to this could result in hourly additional charges.
BREAKAGES & LOSS
14)Cleaning services on your departure are included in your rates. Guests are expected to leave the properties in a neat and tidy state without the need for extensive, excessive cleaning. You are responsible for all cleaning charges in the event that the property is left in a state that requires more than reasonable cleaning.
15)We are not liable for loss to you of any personal belongings while you are in the property.
16)You are responsible for leaving the property in the state in which you found it on arrival. All breakages or losses must be reported immediately yo us. Whilst we will not pursue reimbursement for minor accidental damage or normal wear and tear, the total cost of making good on any other damage or loss to the property, necessities provided or other contents in the property will be charged accordingly.
TERMINATION
17)Your occupation of the property may be terminated by us without notice in the event that you breach any House Ruls and Term & Conditions or in the event that any amount due is not paid.
DISCLAIMER
18)The property and services are provided in good faith to a high standard, but we welcome feedback at any time.
19)We are not held responsible for failure or interruption to power or other services to the property for reasons beyond our control. We will try our very best to get these back in place at soonest possible.
20)We are not liable for any indirect, incidental, special and/or consequential damage or loss of profits which result from use of the property and services provided to you.
21) We are not liable for any loss or damage caused to a guest's vehicle.
22)We do not accept liability for any accident, injury or misadventure. Guests are responsible for making their own insurance arrangements in respect of any injuries suffered by them, or caused by them to any third party.


Cancellations

Strict

Cancel up to 7 days before your trip and get a 50% refund. Cancel within 7 days of your trip and the reservation is non-refundable.


Availability
The minimum night stay for this listing varies.
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32 Reviews

Accuracy
Communication
Cleanliness
Location
Check In
Value
Christopher User Profile
April 2017
We loved this place! Very spacious. Plenty of room for our family of five. Child friendly too! The pool was incredible and the staff of the FACES Suites was very friendly and greeted us with smiling faces even at 5am when we arrived. We'd stay here again in a heartbeat!

Emily User Profile
February 2017
The apartment is exactly as pictured. The apartment is narrow but big enough for 4 people. The apartment is clean and the pool is idyllic (if not quite busy at weekends). It is close to lots of stations making KL very accessible. Amenities provided are super, wifi works well. The only downside is that you are only provided with one key so have to go everywhere together.

Alexandru User Profile
February 2017
The apartment is very well located, close to the main attractions of KL. It has parking included (big advantage if you travel by car as we did) and the pool is fantastic. A bit crowded all the time, but with great view over the city. There were also some negative points: the hot water didn't work on the second bathroom and they didn't manage to fix it during our stay, so we had to share the master bathroom with our friends. Also the Internet didn't work for 3 days out of 5, so we had to use our mobile Internet. The person allocated to us spoke a very basic English, so the communication was very difficult. The second bedroom doesn't have any windows, so there is no national light. We were not very bothered by this, but is good to know. Most likely all apartments with 2 bedrooms in this building are similar. All in all, the apartment is good, but some things must be improved.

Khai Shen User Profile
January 2017
The place was indeed superb. Great KLCC and KL Tower view via sky deck. But those coming with 2 couple better stay off this 2 room suite and get 1 room suite each instead. The master-bed room was too good but the other guest room isn't, the room has transparent glass door(no privacy) instead and it's quite small.

Luke User Profile
January 2017
Great location. Fantastic night views. Awesome pool. Ainee was gracious and helpful. Thanks for a lovely stay.

Paul User Profile
January 2017
Fellow guests will not be disappointed when booking this apartment. Large, air conditioned and a great location are the major highlights. After this stay, I doubt I would (or could, should I even want to) go back to staying in a hotel room. Thank you

Raveen User Profile
December 2016
The apartment was very nice. Alex was very professional and welcoming, and went out of his way to fix even the smallest issues.

This host has 114 reviews for other properties.

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Selangor, MalaysiaJoined in May 2016
Vale-Pine User Profile
Languages: Bahasa Malaysia, English, 中文
Response rate: 100%
Response time: within a few hours
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