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SPACIOUS APARTMENT IN HANOI'S HEART

Yen User Profile
Yen

SPACIOUS APARTMENT IN HANOI'S HEART

2 guests
1 bedroom
2 beds
1 bath
2 guests
1 bedroom
2 beds
1 bath
HOME HIGHLIGHTS
Hot tubThis is one of few homes in this area that has this feature.
Self check-inYou can easily check in with the doorman.
Sparkling clean4 recent guests have said that this home was sparkling clean.

If you ask any Hanoi-holic, you will heard them reveal that the most ideal place to stay in Hanoi is anywhere nearby Ho Tay ( West Lake) - Truc Bach is one of the ones. The place is like an island right inside the center of city, the air is perfect, the traffic is not overloaded like other places. There are a lot of restaurants, bars, cafes,...surrounded.Are u finding a place where you can hide from all the noise of the city but is still in the real heart of Hanoi ? - Here we are :D

Amenities

Elevator in Building
Kitchen
Wireless Internet
Hot Tub
Dryer
Hair dryer

Sleeping arrangements

Common spaces
2 single beds

House Rules

No pets
Check-in time is 2PM - 11PM
Check out by 12PM (noon)
Self check-in with building staff

Accessibility

Step-free access to the home’s entrance
Wide doorway to the home’s entrance

Availability

15 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Poyen User Profile
PoyenJuly 2018
Friendly and clean nice sweet home
Jaya User Profile
JayaApril 2018
I couldn't have been happier with my choice to stay at Yen's place. I was here for an extended period of time and every question I had Yen answered immediately and with thoughtful, helpful responses. The place is comfortable, clean, and had everything I needed. The building is in…
Amandine User Profile
AmandineFebruary 2018
Very lovely flat with everything that you need. I highly recommend.
Michoel User Profile
MichoelJanuary 2018
While it is a wonderful location, in a modern building, and a responsive host I don't think I'll be staying in Yen's place again. Despite being expensive for the area the amenities in the apartment were barebones. I was prepared for no soap or shampoo but when a listing with a k…
Yen User Profile
Response from YenJanuary 2018
Hello Michoel, Thanks for your helpful review , however I would like to correct some of them if you don't mind : First, it's not true as you said that there was just a kettle in the room, the apartment is equipped with basic kitchen utensils like pots, pans, dishes and silverware along with microwave, fridge... If those were not enough, I would be willing to bring you more. I wish you had asked ( you know that I always replied your message within minutes). Comparing the apartment with a hotel room with nothing but a kettle might be too much :) Second are the problems with the wifi and the shower as well as the smell, you know that I tried my best to improve them. My staff came immediately to your room after any of your complaints to check the situation. Despite the fact that we couldnt really found what the problems were ( since everything were all in the same condition as other rooms and we got no complaint from other guests at that time, except for that only time when the whole street wifi system were broke and they had to fix it ), I still offered you not only one but several times a new room since I know that you would stay here for 6 weeks and it's my responsibility to make you comfortable, but we all know that you never responded to any of my offers. Such a pity that your staying here with us was not as pleasant as we both expected ( even I tried my best to help ) , it was still a pleasure to host you !
Elaine User Profile
ElaineDecember 2017
Very basic amenities, probably good for a holiday or break but we were using this as a base when looking for a longer-term apartment to live in, therefore, had lots of luggage. The check-in and staff were pleasant, the area is great, very handy for getting around.
Willy User Profile
WillyNovember 2017
I had a very nice stay at Yen’s place. It was right outside of town which is exactly what I was looking for, everything is a walk or short Uber ride away. I really needed to wash my clothes so the laundry service was definitely a plus. I found the couch to be uncomfortable but I …
Jiming User Profile
JimingOctober 2017
King Size (hard to find in most Vietnam apartments) comfortable bed and linen. Good 2 air conditioners in bedroom and living room. Windows that let sunlight in while insulate against noise and cold winds outside. Have decent curtains. Bedroom is big size with ample spaces. Shower…

Hosted by Yen

Hanoi, VietnamJoined in December 2014
Yen User Profile
353 Reviews
Verified
As a travel-holic I understand that a comfort bed, a cozy place to relax after a long day of exploring is one of the most important things during a trip. My family owns a small hotel and some private apartments and we would love to let guests from all over the word rent the place…
Response rate: 100%
Response time: within an hour
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