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Terrasse Apartment 1Schafzimmer Apartment 1
Casa Alfonso Guantànamo
Casa Alfonso Guantànamo
6 guests
2 bedrooms
3 beds
2 baths
6 guests
2 bedrooms
3 beds
2 baths
You won’t be charged yet
We offer two fully equipped apartments, both of which are close to the center of Guantánamo. There is a market, many shops and bars as well as private restaurants. The nearby beaches or rivers offer good excursion destinations, around the city there are coffee, sugar cane and cotton cultivation. The somewhat smaller apartment is well suited for couples and single travelers, the somewhat larger also for families with children.
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Wir bieten zwei voll ausgestattete Apartments an, beide sind in der Nähe zum Zentrum von Guantànamo gelegen. Dort gibt einen Markt, viele Geschäfte und Bars sowie private Restaurants.
Die nahe gelegenen Strände oder Flüsse bieten gute Ausflugsziele, rund um die Stadt gibt es Kaffee-, Zuckerrohr- und Baumwollanbau.
Das etwas kleinere Apartment ist gut geeignet für Paare und Alleinreisende, das etwas größere auch für Familien mit Kindern.


Amenities
Kitchen
TV
Essentials
Air Conditioning

Always communicate through Airbnb
To protect your payment, never transfer money or communicate outside of the Airbnb website or app.

House Rules
No smoking
Not suitable for pets
No parties or events
Not safe or suitable for infants (Under 2 years)

Cancellations

1 Review

Yann User Profile
December 2016
So I guess that I just had my first really bad experience with the all-virtual and fast Airbnb. I should have noticed from my host's name and her phone number - my bad - that I was actually booking from France a place in Guantánamo, Cuba... To a woman in Germany. Long story made short: So we make it to Guantánamo and only once there do I realize that the street name I have - yep, the only thing Aliuska sent to me was a street name, no number - is actually an avenue that goes through this entire city I know nothing about, North to South. There's a phone so I call and get to reach someone on the phone, but I'm in Cuba and it's probably the middle of the night in Germany; I understand it when the woman picks up. She doesn't speak nor English, neither Spanish. After 3 minutes of a weird discussion that are gonna cost me a lot, I finally get to understand a number - hopefully a house number. Anyway it's night here and we don't really have no choice but to try our luck; we could decide to choose an other casa particular - there's a lot - but we paid for one, yo! By chance I do speak Spanish and meet people nice people in the streets who offer me usefull indications. We finally make it to the casa, that is actually miles away from everything. The woman who was waiting for us here is realy nice, welcoming and understanding, we're lucky. She introduces us to the house and to our room - nothing but a room (that doesn't close) with a bed in the middle, crappy walls, spiders and tons of mosquitos; not even a ventilator, nights are warm all year long in Cuba. A bedroom (not the one shown on the pictures) in a house where people actually live; we had chosen an offer that said 'entire house' and paid 35 € for it. We spent more than a month in Cuba and slept in 15 different casas; only one night in this one. It was the most expensive of our all trip (way more expensive even that what we paid in Habana; we're in Guantánamo!), and definitely the less comfortable one. And again, we paid for a 'full house' and only got a room in a house where people - really nice people, thankfully - live. I'm gonna complain, try to write to Airbnb or something to get my money back. Why does this place belong to a woman who lives an ocean away from here? Why didn't I get a correct adress at least? A local phone number? Obviously don't recommend it to anyone.
Aliuska User Profile
Response from Aliuska:
Hello Yann, I`am very sorry for the trouble you had in my house and the I understand the difficulties to find the way. In the future I will send all guest the full adress and telephone number as a matter of routine after booking is confirmed. For my explication I have to say that I asked you before in a mail if you need a map with all details or if somebody should be wait for you at Viazul in Gtmo. But I got no answer back from you on this matter. I`am also very sorry that you did not understand me in spanish on the phone; but please spanish is my mother lenguade and I´am born in Cuba where I spent the most time of my life. The person you met in my house is my mother and it is good to hear that you felt welcome with her. Regarding the room you are right, it was different from the offer. We had a unexpected problem in the house this day and my mother tried to explain that to you and she offered to you to get your money back in the case you don`t want the room or in compensation you will get a free breakfast for the inconvenince. Yann, once again, I´am very sorry for this and please understand that the communication with Cuba is not easy. My guesthouse is book out until mid of may 2017 now; we have a lot of regulary guest that comes to my house every year and enjoy the place. I will contact you in the next days to offer you a fair compensation.
December 2016

Tarp, GermanyJoined in July 2016
Aliuska User Profile
Languages: Deutsch, English, Español

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