Apartamento Serranos
Hosted by Irene
Irene is the host.
6 guests
2 bedrooms
4 beds
1 bath
6 guests
2 bedrooms
4 beds
1 bath
You won’t be charged yet
Places of interest: art and culture, incredible views, restaurants and food, and family activities. My accommodation is good for couples, business travelers, and families (with children).
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Lugares de interés: arte y cultura, increíbles vistas, restaurantes y comida, y actividades en familia. Mi alojamiento es bueno para parejas, viajeros de negocios, y familias (con hijos).


Amenities
Air Conditioning
Wireless Internet
Washer

Prices
Extra people £18 / night after 2 guests
Weekend Price £82 / night
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House Rules
No smoking
Not suitable for pets
No parties or events
Check in time is 3PM - 8PM
Check out by 12PM (noon)

Useful information

The check in time is from 15:00 to 20:00
depart time
9:00 to 12:00

To consider
Check after it carries the following supplements
From 20:00 to 23:00 10 EUR
from 23:00 20 EUR

Informacion util

La hora de entrada es de 15:00 a 20:00
hora de salida
09:00 a 12:00

A tener en cuenta
El registro de entrada despues de lo habitual comporta los siguientes suplementos
De 20:00 a 23:00 10 EUR
a partir de las 23:00 20 EUR


Cancellations

Availability
1 night minimum stay

47 Reviews

Accuracy
Communication
Cleanliness
Location
Check In
Value
Marley User Profile
April 2017
Fantastic place, great location. I didn't have any of the check-in issues mentioned in previous reviews.

Rugile User Profile
December 2016
There were some misunderstandings. The strange man tried to charge us 10 euros for being late for 15mins and he did not speak any english. Also my friend got locked in the bathroom for more than half an hour because of the broken door. So it wasn't exactly the perfect holiday but the location was nice and the place was clean and for a good price. We did not get to meet the host.

Mik User Profile
October 2016
Very nice duplex close to the center of Granada.

Susan User Profile
May 2017
Irene's place was great in terms of location, size and price. Inma who will likely meet you was nice and accommodated us when we made a request. The place was missing a few basics - no kettle, no hand soap and half a roll of toilet paper. But it was clean where it mattered -the bathroom and kitchen p articularly. Overall pretty great value.

Diego User Profile
April 2017
Our stay has been very, very unpleasant. It's definitely our worst Airbnb experience - even though the apartment wasn't that bad, the service is horrible: 1. We sent several messages to the hosts prior to our arrival, not one single message was replied. 2. The day before our arrival, after phoning several times, I managed to get a hold of a lady that hardly spoke any Spanish nor English. Don't even know who she was! She gave me another phone number for me to get in touch with (Inma). 3. I phoned the new number and a man answered. After I asked, I could speak with Inma. Everything seemed ok as she knew my time of arrival. 4. On the day, Inma got in touch with me. I confirmed we were arriving at the programmed time. However, Inma's assistant arrived 40 min late with the keys. 5. Our reservation was for 2 nights, however, on our second day, Inma wrote saying we had to urgently leave the apartment or we would have to pay a penalty. I phoned her and explained we had paid for two nights, and her answer was: "Im just and employee, talk to my boss". But... who was her boss?!?! 6. I phoned again the lady that hardly spoke Spanish nor English, and I let her know I was very upset with the situation. She said that Inma is only the cleaning lady and therefore I shouldn't listen to what she said. 7. Inma sent me a whatsap voicenote of her boss saying that we should get out of the apartment on the 13th (instead of the 14th). Finally everything was solved, however they were very unpleasant and bad mannered. (Ah! And the towels they gave us smelled horribly)

Holly User Profile
April 2017
Irene is a manager for mulitple locations in the area from Malaga to Granada, if you have an issue (such as checking in) she is not of much support as she is not your host. She did provide me a contact number and the name of my host here in Granada. I reached out to the host several times prior and upon arrival and even waited outside the location (at the time of check in). No reply or call back. Luckily, I found a hotel nearby for the night. I messaged Irene, she ignored my message, I submitted a refund request...Airbnb was involved and they provided a FULL refund including service fee :). Reader of this, enjoy your travels but in my opinion be mindful of "managers" that are NOT the host.

Antal User Profile
March 2017
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This host has 428 reviews for other properties.

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SpainJoined in July 2016
Irene User Profile
Languages: English, Español
Response rate: 92%
Response time: within a few hours

The neighbourhood

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