Thanks for your review.
We do apologize for your inconvenience. It is never our intention to disturb our guests. As I have stated and have written in each room, 'Don't let anything become a problem'! We will always do our best to correct any situation or address any concerns right away.
We are typically a quiet house. It was a weekend evening and while I was out for the evening, Phil didn't have a party planned, he had the neighbors over! We have a great relationship with all our neighbors and we are all very family oriented. They came to enjoy the fire in the fire pit where usually marshmallows are roasted, S'mores are made, music is played and everyone visits. When one of the kids wanted to go inside, Phil put a movie on for him to watch on the large t.v. in our awesome game room (also has a PlayStation, dart board, foosball table, board games - all available to guests!)
Normally guests say hello and join in.
Phil said he never saw you arrive back and didn't know when you even came back to the house. There was a launch that night (at around 3:30 a.m.) and sometimes guests stay out all night to watch the night launches (We love our Space Coast and are so close to K.S.C.!).
There are four adults in your group and not one person made any effort to let Phil know you were home and it was too loud. We can't fix something if we don't know..
I leave my phone number in each room so any guest can call, text or (Hidden by Airbnb) me anytime if they need something. Or if they don't want to get dressed.
We do include breakfast at our Airbnb which is scrambled eggs and toast (described in the listing). I also put out jam, peanut butter, butter, orange juice, milk, almond milk and cereals to choose from as well.
You have a lovely family and we would welcome you back anytime! We'll be sure to be quiet just communicate with us when you'll be home or we'll just go to our neighbor's house next time - It's their turn for a neighbor get together! ;)