Great check-in experience90% of recent guests gave this home’s check-in process a 5-star rating.
Private villa surrounded by gardens of lemons with incredible sea view
Laptop friendly workspace
No parties or events
Check-in is anytime after 3PM
Check out by 10AM
This is the first time I've ever had to review an airbnb with criticism. I've been to some really nice places in the past and had such wonderful hosts - but this time was sadly different. Tano's place is in a nice location, but there were things that really disappointed us abou…
Response from Gaetano:
Dear Michelle There are reviews on air B and B and also 25 more reviews on other website and this is the first time guests think that 35 steps after a path of 2 min walking, this is the distance from a bar and from the place where local bus pass by, it too far. Clearly michelle you did not know that once on the Amalfi Coast you needed to use taxy or doing steps, option number 2 was to use an hotel much expensive than a nice apartment that cost 40 to 60€ per night per person. There are people coming from usa and from Australia which is way far from the 2 and half hour flying from U.K. That never complain for the walk or for the house. I told you that there were people coming when you checked in and that you could have left your bag at the house and I am sure that 45min did not ruine your entire staying. Air B and B tell me how many people comes but you never said in the chat that you needed 3 rooms plus you were with a sister and I am sure was not a problem for you to share a room and actually at the check in you did not say you needed The extra room. I never prepare anything for my guest such as sugar coffee or tea cause it's not on the house standards plus the first bar is 3 min away and the first store is 10 min walking. You probably needed a deluxe villa and not a nice home. I have arranged thousand of transfer for my guest and never got a problem, once I had tell you the price was your interest to deal with the driver and see if he was charging what you knew you told me about the 20€ the day after and I did not find him anymore, you have to blame the driver not me, once he asked for 20€ more why did not called me close to him and explain the problem? I was right there and the driver was there too!!!! I am sure this destination was not for you and not cause of me or the driver or the house but only cause you expected different things. The house, Ravello and the Amalfi Coast don't deserve review like this!!!
Languages: English, Español
Response rate: 60%
Response time: within a day
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